Return & Exchange Policy

We guarantee satisfaction with every purchase. If you’re not pleased with a product, feel free to return it. Kindly WhatsApp us at 0313-6637868.

• Our return and exchange policy extends for a generous 14 days from the date of order delivery.
• To qualify for an exchange, products should be mostly unused, with at least 90% of the content remaining.
• We process all return and exchange requests within 3 to 5 working days.
• Delivery charges for the original order are non-refundable.
• Customers are responsible for any delivery charges incurred for exchanging products.
• In cases of damage or leakage, we will cover all delivery charges related to the return and exchange.
• No Return/Exchange on Sale Items.

To initiate the refund/exchange process, please WhatsApp us at

0313-6637868

📍 Address: Head Office Number 113, First Floor, Saima Trade Center, I.I. Chundrigar Road, Karachi
📧 Email: Mahkacci.com
📲 WhatsApp: 0313-6637868